Returns & Refunds

Returns & Refunds Policy

At Phantaz, your satisfaction matters. If you are not completely happy with your purchase, we are here to help.

Returns

• You have 14 days from the date of delivery to request a return

• Items must be unworn, unwashed, and in original condition with all tags attached

• Sale items are non-returnable

Refunds

• Once your return is received and inspected, we will notify you by email

• Approved refunds are processed within 5–7 business days to your original payment method

How to Return Email us at  infophantaz@protonmail.com with your order number and reason for return. We will guide you through the process.

Exchanges We currently do not offer direct exchanges. Please return your item and place a new order.

Phantaz. Luxury hidden in every detail.